Privacy Policy

At Connect The Dots Consulting, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Sarah Bloor
Email: hello@connectthedots.org.uk
Website: www.connectthedots.org.uk
We are the data controller for the purposes of this policy.

2. What Information We Collect

We may collect and process the following types of personal data:

  • Name, email address, phone number, business name

  • Billing and payment information

  • IP address, browser type, and browsing activity

  • Any other personal data you provide through forms, consultations, or communications with us

3. How We Use Your Data

We use your personal data to:

  • Provide and manage our services

  • Respond to your enquiries

  • Process payments and send invoices

  • Send updates, newsletters, and marketing (if you opt-in)

  • Improve our website and services

  • Comply with legal and regulatory obligations

4. Lawful Basis for Processing

We process your data under the following legal bases:

  • Consent (e.g. when you sign up for emails)

  • Contract (e.g. to fulfil services you request)

  • Legal obligation

  • Legitimate interests (e.g. improving our services)

5. Sharing Your Data

We do not sell your data. We may share it with trusted third parties to:

  • Process payments

  • Deliver services (e.g. CRM, email tools, automation platforms)

  • Comply with legal obligations

All third-party service providers are required to handle your data in accordance with UK data protection laws.

6. Data Retention

We keep your data only as long as necessary for the purposes outlined in this policy or as required by law.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access your data

  • Correct or erase your data

  • Object to or restrict processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Cookies

Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings. For more information, see our [Cookie Policy].

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have questions or concerns about your personal data, please contact:

hello@connectthedots.org.uk